How Can We Help?
IS THERE A MINIMUM ORDER?
There is a 6 garment minimum order for embroidery. There is a 12 garment minimum order for screenprinting. In special circumstances and if we have the ability, we may accept orders below the minimum for an additional cost.
IS THERE A SETUP CHARGE FOR EMBROIDERY OR SCREEN PRINTING?
There is a one-time digitizing charge of $50 to create the embroidery file to run on the machines. We’ll store the files for you so any reorders using the same file won’t require this. Screenprinting incurs setup fees to create each color screen in your design. The setup fee is the same for each order, no matter what quantity, so it is more cost effective to bulk your order. The setup fee will be included in each order.
CAN I BRING MY OWN GEAR?
We are happy to embroider garments you provide for an additional 20% service charge. Due to variations in garment quality, we cannot guaranty work quality.
I AM PROVIDING MY OWN ARTWORK. WHAT FILE FORMATS ARE NEEDED?
Artwork files need to be in vector form (with a file extension of .eps, .ai, .cdr, or .pdf). Vector files provide the best quality and allow images to be resized without loss of sharpness or detail. Please convert your artwork to curves or outlines before submitting. We will still send an artwork proof for your approval.